FAQ

PAYMENTS AND RETURNS

What payments do you accept?

We accept Paypal and all major credit and debit cards.

Can I get a refund?

I’m sorry, I am not able to offer any refunds or exchanges on digital download FINAL files due to the digital nature of them. But if you are having problems, please contact me and I will do what I can to fix the issue. We will work together to find a resolution

FILES

How long after purchase do I get my images?

Instantly! Once purchased, the file is available for download in the Order Confirmation page. You will automatically receive the standard order confirmation email, followed by an email containing a link to the file that will expire after 24 hrs.

Printing

Unfortunately due to my lack of technical knowledge of your computer and printer set up, I cannot offer any print support, print tutorials, nor print service, including home printers and 3rd party printer lab. If you have any trouble with the template itself, please reach out to me so I can troubleshoot the issue.

I do not offer print services. All Paper Art is not responsible for printing issues as items are *digital* file downloads only. Once you have the digital file, All Paper Art does not have control over printers, printing or anything related to printing your design. I do not offer any print support, home or print lab.

PERMISSIONS & USAGE

What am I allowed to do with the designs?

You may share it on social media, your web or store for promotional purposes.
You may use the designs to promote yourself and your own business.

What am I not allowed to do with the images?

You are not allowed to share or resell the images in part or in whole.

You may not use the Images for any offensive, illegal or pornographic use.

You may not use the images to promote or sell other products of design , services, resources, courses, whether for free or paid.

An example: a Etsy banner from my shop can be used as a banner for your etsy shop but you cannot resell it, or modify it for resale.
Another example: if you buy a preview of one of my logos, you cannot use the image that I send you as a logo on your social networks, since to use my logo as your logo you must buy it.

RESPECT AT WORK

Can I see a preview?

I would love to be able to give away previews to everyone. But creating a preview takes time.
When a person buys a preview they are paying for my time and dedication towards branding it. My time is as valuable as that of all the people who come to my shop.

I offer a Try Before You Buy option on any of my premade logos
Choose “Try before buy” Option from the drop-down menu.
You will receive your desired design and example files in JPG format and watermarked. These images are previews in a low res format. It aims to let you preview how it could look like.
It is not allowed to use these preview files as your logo in web, Etsy, Facebook, Instagram, nor any other digital or printed place.
You should buy this design on my shop for using it.

Preview / demos are also available on a few of my templates. Just look for the Corjl logo. You can demo these templates before you buy it to see if your text looks good with the design.

COPYRIGHT 

Do i get the copyright with my new logo / template?

All Paper Art retains all copyrights to all designs. You may use your new logo for any personal or personal business use, including but not limited to, web/blog use, social media, printed marketing materials, uniforms, advertising. I do not allow the logo / template to be used to sell as a new logo or sell as clipart graphics. You may not claim my designs as your own..